New Patient Forms & Office Policies

At Smile Town Langley, we want your children's first visit to our practice as easy as possible. To get everything off to a smooth start, take a few minutes to read through our office policies and fill out our New Patient form prior to the first appointment.


Parking & Accessibility

Ample free parking for SmileTown Dentistry patients is available adjacent to the building.


Methods of Payment

At Smile Town Langley, we accept these payment options:

DEBIT  •  MASTERCARD  •  VISA  

Insurance 

Our office will submit dental claims to your insurance company on your behalf. We accept payment directly from insurance companies, but please know that ultimately, you are responsible for paying any amount still owing before leaving the office after your child's appointment. Each insurance plan has different yearly maximums, limits, rules, and fee guides.

Make sure that you thoroughly familiar with the details of your plan, because if the claim is denied, you will be responsible for the full amount. » Download Patient Insurance Form


Office Policy Agreement Form

To ensure that you are aware of our office policies, please download and sign the sections of this form relevant to your case:

  1. Consent for Treatment of a Minor
  2. Missed Appointments Policy
  3. Privacy Policy

» Download Office Policy Agreement Form

New Patient Form

Before we treat a new patient, we carefully review all the previous dental and medical history, so that we can provide the best service possible.

Before your child's first visit to Smile Town Dentistry, download and fill out our New Patient Form to make this process go as smoothly as possible. » Download Form


Cancellations & Appointments

To book your child's appointment at Smile Town Dentistry, please get in touch via phone or email, any time!

Our office is open Monday to Friday, 9am - 5pm, and on select Saturdays. Please call our office for details.

If this is your child's first visit with us, you can take advantage of our no-obligation first consultation, so that your child can get to know us, and our office before the check up begins.

If your child feels ready to go ahead with treatment at that time, we'll get started. Otherwise, you can book an appointment for a another time, when your child feels ready.

We know that life can sometimes get busy, and that as a result, appointments need to be cancelled or rescheduled.

If you must reschedule or cancel an appointment for any reason, we ask that you contact us to let us know no less that 1 business day (24 hours) before the appointment was due to take place.

When you call, we'll cancel your appointment, and if possible, reschedule it for a more convenient time.

Download our FREE SmileTown Children's Activity Booklet.

This fun resource will help your kids get ready – and excited – about visiting the dentist.


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